Sometimes it can happen that automatically sent emails end up in the spam of your inbox or that this is full or that, for some other reason, mail does not arrive at its destination. A little bad! 

You can use the contact form to write to us, entering the same email with which you placed the order and we will manually send the files you purchased.

Furthermore, a registered user, on his / her personal area, has a summary of the purchased files (link "My purchased files" under "User Menu" on the left sidebar) and, at any time, can download them (in PDF format) again without any restrictions (we can change any rule at any time, if occurs any improper or suspicious behavior shown by registered users).